PRIVACY POLICY

1. Introduction

Welcome to Couvre Planchers Ultra ("we", "us", "our"). The purpose of this privacy policy is to inform our customers and visitors to our website about how we collect, use, disclose and protect personal information. By using our services or accessing our website, you are accepting the practices described in this policy.

 

2. Collection of personal information

We collect personal information when you:

• Visit our website.
• Make purchases or service requests.
• Contact our customer service department.
• Participate in our promotions or surveys.

The types of information collected may include:

• Name, address, telephone number, e-mail address.
• Payment and billing information.
• Any other information you choose to provide.

 

3. Use of information

The personal information collected may be used for:

• Process your transactions.
• Improve our products and services.
• Communicate with you about your orders, our products, services and promotional offers.
• Respond to your customer service requests.
• Conduct research and analysis.

 

4. Sharing information

We do not sell, rent or trade your personal information to third parties for marketing purposes. We may share your information with:

• Service providers who assist us in our business operations.
• Legal authorities in response to legal requests, if necessary to comply with the law.

 

5. Information security

We take reasonable steps to protect your personal information against loss, theft and misuse, as well as unauthorized access, disclosure, alteration and destruction.

 

6. Access and correction of your information

You have the right to access, correct or delete your personal information. You can contact us at the address below to exercise these rights.

 

7. Changes to the privacy policy

We reserve the right to change this privacy policy at any time. Any changes will be posted on our website. We encourage you to review this policy regularly.

 

8. Contact

If you have any questions or concerns about this privacy policy, please contact us at:

Couvre Planchers Ultra 5000 Bernard-Lefebvre suite 101, Laval, Québec, Canada

Email address [Email address]

 

9. Jurisdiction

This privacy policy is governed by the laws of Quebec and Canada.